Neo Space Group announced an expanded partnership with Thai Airways International (THAI) to equip 80 aircraft with its state-of-the-art In-Flight Connectivity (IFC) solution.
This announcement builds on the earlier announcement of NSG and Thai Airways collaboration to deliver a seamless in-flight connectivity service, offering market-leading connection speed, global gate-to-gate coverage (where permitted), and a personalised passenger experience through seamless login and exclusive benefits for Royal Orchid Plus members.
THAI passengers will benefit from unlimited, high-speed internet access throughout their journey, reinforcing Thai Airways’ commitment to digital innovation and service excellence. NSG’s IFC solution leverages the SES Open Orbits network, delivering high-speed, low-latency coverage through both GEO and MEO satellites across the airline’s global routes.
The rollout will begin with Thai Airways’ Boeing 777 fleet, which will be retrofitted starting in Q3 2025. In parallel, the Airbus A321neo fleet currently in production will be line-fitted with the Airbus HBCplus platform, with deliveries starting from Q4 2025.
Building on this momentum, Thai Airways’ Boeing 787 Dreamliner fleet, also in production, will be line-fitted with SPI’s Aeroconnect terminal – a major milestone in NSG and Thai Airways’ joint connectivity strategy. Deliveries for the 787s are scheduled to commence in mid-2026.
Martijn Blanken, CEO of Neo Space Group, stated, “Being selected by Thai Airways International highlights the strength and versatility of NSG’s multi-orbit connectivity solutions. We are excited to support Thai Airways in elevating the passenger experience with reliable, high-speed internet. This collaboration marks not only the airline’s resurgence but also its forward-thinking vision, and we are proud to play a role in shaping its future.”
NSG’s IFC solution will deliver internet speeds of up to 200 Mbps, enabling best-in-class complimentary Wi-Fi streaming for premium class passengers and Royal Orchid Plus (ROP) members. This investment reflects THAI’s broader strategy, building on its legacy of service excellence and digital innovation – while continuing to deliver its signature hospitality.
Wirush Theparak, Head of Customer Experience and Product at Thai Airways International, commented, “Thai Airways International is committed to delivering an elevated guest experience. Our partnership with NSG allows us to vastly improve our in-flight connectivity and offer our passengers new levels of convenience, entertainment, and comfort. This initiative marks a significant step in our journey to redefine passenger expectations.”
NSG’s comprehensive and innovative IFC solution integrates Display Interactive’s Skywaves – an advanced traffic management system – with SkyFly, a seamless digital passenger interface, all powered by the SES Open Orbits network. This end-to-end solution enables delivery of high-speed, low-latency connectivity, delivering a superior passenger experience. Additionally, NSG works with leading aerospace partners to offer flexible hardware solutions, streamlining IFC deployment across diverse airline fleets.
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