Navan upgrades Singapore Airlines’ NDC to direct connection

Travel platform Navan announced that it has upgraded its Singapore Airlines’ NDC access to a direct connection using the carrier’s Amadeus Altéa NDC 21.3 API. Over 70% of Singapore Airlines bookings are now being made through the NDC channel. “Singapore Airlines is a critical partner in connecting business travelers across Asia Pacific with the rest of the world,” said Dane Molter, SVP, Group Travel Marketplace at Navan. “This direct NDC connection will enable us to bring the airline’s rich content into Navan and deliver a better experience for travelers that raises the bar for airline retailing.” Built on Navan’s proprietary content aggregation platform, the direct connection enables closer collaboration with Singapore Airlines and provides access to the carrier’s rich NDC content. The deeper integration creates a stronger foundation for faster troubleshooting, future API enhancements, and a more consistent shopping and servicing experience that allows Navan customers to access: Exclusive Fares & Content: Access to Singapore Airlines NDC-exclusive fares, including eligible corporate and private fares, as well as dynamically priced offers. In markets where Singapore Airlines applies an EDIFACT distribution fee, NDC bookings avoid that fee. Fare Bundles & Ancillaries: Richer, customized fare bundles and ancillary content, including advance seat selection and prepaid excess baggage, where supported. Enhanced Post-Booking Servicing: Faster and more efficient booking changes, cancellations, and refunds, helping travelers and Navan support agents manage adjustments and disruptions more quickly. “Singapore Airlines is committed to expanding the reach and capabilities of our NDC content for business travelers globally,” said Gan Cai Fong, General Manager of Distribution at Singapore Airlines. “Navan’s continued investment in NDC will help deliver a seamless and comprehensive shopping, booking and servicing experience for customers.” The upgrade adds to Navan’s growing portfolio of direct next-generation NDC connections, including SAS, Qantas, ITA Airways, and Emirates, as well as its recent Lufthansa Group servicing upgrade to NDC 24.1. Singapore Airlines appoints new GM for India Singapore Airlines (SIA) has appointed Aswin K as General Manager, India, with effect from 1 August 2026. Aswin K succeeds Mr Sy Yen Chen, who served as General Manager, India for more than five years. During his tenure, Mr Chen’s leadership and extensive experience contributed significantly to SIA’s growth in the Indian market. Aswin K As General Manager, India, Mr Aswin will oversee SIA’s operations across the country. He joins from Milan, where he has served as General Manager, Italy, since 2024. In his new role, he will lead the Airline’s growth strategy in one of its most important international markets, while strengthening relationships with travel trade partners, customers, and key industry stakeholders. Aswin has more than 12 years of experience with Singapore Airlines. He joined the Airline in 2014 as an Aviation Network Analyst before taking on the role of Regional Marketing Manager, West Asia and Africa. He subsequently served as State Manager for Karnataka and Telangana in Bangalore, followed by General Manager, Gulf and Middle East, where he oversaw SIA’s commercial operations across the region. Prior to his appointment in India, he was General Manager, Italy. Commenting on his new role, Mr Aswin K said: “I am honoured to lead Singapore Airlines’ operations in one of the world’s fastest-growing aviation markets. India is a market of strategic importance for Singapore Airlines, and I look forward to connecting with our customers, travel trade partners and industry stakeholders as we continue to strengthen our presence across the country. As demand for international travel continues to grow and the aviation landscape evolves, we remain committed to delivering our award-winning service and world-class products via our extensive global network.” For Editorial Inquiries Contact: Editor Matt Driskill at [email protected] For Advertising Inquiries Contact: Head of Sales Sally Passey at [email protected]