Travelport announced it has signed a new long-term multi-source content agreement, including New Distribution Capability (NDC) content, with China Eastern Airlines, one of China’s three major airlines and member of the SkyTeam Alliance. Travelport’s comprehensive NDC solution will enable travel agency customers to seamlessly shop, book, and manage NDC reservations with China Eastern Airlines including servicing adjustments such as cancellations and exchanges.
“This agreement marks an important step in our journey toward NDC adoption, allowing us to scale and encourage its use across agencies and travel retailers,” said Fu Jian, Vice President, Digital Transformation and Business Management Department of Marketing and Sales at China Eastern Airlines. “Our commitment is to provide top-tier content and customized experiences for our customers, and Travelport’s advanced retailing technology is key to making our offerings more accessible to agencies and their clients.”
Travelport’s comprehensive NDC solutions are built to support modern retailers, helping agents and travelers easily explore and compare offers, select the best choices, and manage NDC bookings with partners like China Eastern Airlines. Moreover, Travelport’s AI-driven Content Curation Layer (CCL) and Content Optimizer in Travelport+ streamline the search process, delivering intelligent, relevant, personalized, and enriched NDC and traditional content quickly and efficiently.
“Our goal is to be the industry’s top multi-source content aggregator, which means NDC content in Travelport+ should be simple to access, compare, and manage,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Through our partnership with China Eastern Airlines, together, we’re focused on delivering NDC content that is simple to access and ready for our agency customers to shop and compare more personalised offers to present travelers with the best options.”
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