Allianz Partners has been appointed by Taiwanese airline EVA Air as its global provider of travel insurance products and services. Allianz Partners’ travel insurance offerings will be available from now on to EVA Air’s customers in Hong Kong and Singapore, followed by Thailand and additional markets in 2023.
Under this partnership, customers of EVA Air residing in the partnership markets will be offered travel insurance via multiple touch points, including the flight ticket booking path online or via the mobile app, and also at a later stage in the Manage My Booking portal on the EVA Air website.
Allianz Partners’ travel insurance coverage provides protection for trip cancellation and interruptions, significant travel delays and missed connections, medical emergencies abroad, baggage issues and more. Insured customers will also be covered for COVID-related illnesses during a trip, including coverage for medical emergencies, mandatory personal quarantine and denial of boarding due to a suspected illness. For added convenience, Allianz Partners offers a 24/7 travel assistance hotline and concierge service for customers.
Commenting on the announcement, Ben Elliott-Yates, Regional Chief Sales Officer, Asia Pacific at Allianz Partners said: “We are excited to announce the partnership with EVA Air which ensures that each passenger is offered the most relevant travel protection products in an easy and simple way whilst booking their flight tickets. By focusing on post pandemic customer needs, our product and service offering is specifically designed around individual trip requirements and adds value to the overall customer travel experience.”
Vinay Surana, Regional Chief Executive Officer, Asia Pacific at Allianz Partners added:“The partnership with EVA Air offers relevant customer solutions across multiple markets and reinforces our global market leadership position in travel insurance solutions across Asia Pacific and also the Americas. We provide peace of mind to EVA Air’s customers, starting from the time of booking.”
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