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OPINION: Automation is great, except when it isn’t

Airports, airlines and the whole travel industry have been bewitched by the allure of automation and its supposed benefits of making a traveller’s journey...

Malaysia’s KL rail link opts for SITA self-check-in, bag drop tech

Express Rail Link Sdn Bhd (ERL) has signed a service agreement with aviation technology provider SITA to equip ERL with SITA Check-in Kiosks and...