Low-cost carrier Scoot said it has started trials of the International Air Transport Association (IATA) Travel Pass App for passengers travelling from Singapore to Penang on its daily flight TR426, to Penang today. The trial will commence on 25 October 2021, and end on 30 November 2021, followed by an assessment of the trial and passenger feedback. Scoot will then review the app to ascertain if it can be expanded to cover more flights within the Scoot network.
The IATA Travel Pass app seeks to provide passengers with accurate information on COVID-19 test or vaccine requirements of various countries, where they can get tested or vaccinated, and the means to securely store and convey the test results and/or vaccine certificates to airlines and border authorities for verification. With its integrated database of travel requirements, Scoot customers travelling from Singapore to Penang can look forward to the convenience of using a single app to search for suitable nearby medical institutions for the necessary certification, alongside updated and accurate information on the travel and entry requirements. Customers who are eligible to download and utilise the IATA Travel Pass app are required to check on the prevailing travel regulations of both Singapore and Malaysia.
Since the start of the COVID-19 pandemic, Scoot has continuously sought to uphold the safety of its staff and passengers through heightened safety measures and contactless initiatives. In March 2021, Scoot trialled two digital solutions. The first, a collaboration with Collinson to introduce a complimentary online portal, which allowed customers departing on flights from Singapore, Indonesia and Hong Kong to book pre-departure test appointments with recognised and accredited partner clinics, make payment for the tests, and receive results in digital form and accompanied by QR codes, within 36 hours. The second trial, a collaboration with Affinidi, allowed check-in agents to scan the QR codes with a secure app to quickly and reliably determine the authenticity of digital or printed COVID-19 test results, thus shortening the check-in process for passengers.