SIA Group to restructure Bengaluru, Chennai and Hyderabad services

The Singapore Airlines (SIA) Group of airlines announced a restructuring of its Bengaluru, Chennai, and Hyderabad services, as SIA and Scoot adjust their capacity and network in response to evolving demand patterns. The changes, which are subject to regulatory approvals, include: Chennai Scoot will commence daily services between Singapore and Chennai from 5 November 2023, while SIA will go to a twice daily service between the two cities from 29 October 2023. As a result, the SIA Group’s operations between Singapore and Chennai will increase from 17-times weekly to 21-times weekly. SIA will operate its Airbus A350-900, Boeing 737-8, and Boeing 787-10 aircraft on its Chennai routes, while Scoot will operate its Airbus A320 aircraft. This transfer of services will reintroduce Scoot to Chennai after a three-year hiatus, and offer additional options for customers on this important route. Hyderabad SIA will take over Scoot’s daily services between Singapore and Hyderabad from 29 October 2023, and progressively increase its frequencies between the cities from seven-times weekly to 12-times weekly. The new five-times weekly morning services will be operated by SIA’s Boeing 737-8s, offering more options for passengers travelling from Hyderabad to and beyond Singapore.  The daily night services will be operated by SIA’s Airbus A350s.  As a result, Hyderabad will be entirely served by SIA’s full-service product. Bengaluru SIA will operate twice daily flights between Singapore and Bengaluru from 29 October 2023 using its Airbus A350s on all days except Thursdays and Sundays, where the morning flight will be operated by the Boeing 737-8. SIA will discontinue its thrice-weekly SQ512 and SQ513 Airbus 350 services. As a result, the Airline will operate 14-times weekly instead of the current 16 times a week, offering customers better connectivity from Bengaluru to key destinations in the network. Sy Yen Chen, General Manager India, Singapore Airlines, said: “The SIA Group is committed to India, and is able to offer customers our industry-leading products and services to even more cities across this key market. This restructuring of our services to Bengaluru, Chennai, and Hyderabad reflects the strength of the SIA Group’s portfolio of airlines. This gives us the flexibility to adjust our services when necessary so as to offer more options to our customers, and connect them to our wider Group network.” Brian Torrey, General Manager India, Scoot, added, “The reintroduction of Scoot’s operations in Chennai aligns with our Group’s network strategy to optimise resources and to better match capacity with demand. India has always been an important market for us. By including Chennai in our route network, we can now connect and serve individuals and families to the capital city of Tamil Nadu, the southernmost state of India. We are thrilled to relaunch our Chennai flights and look forward to welcoming our value customers on board our expanded network in the near future.” Customers with existing bookings for travel from 29 October 2023 will be re-accommodated on SIA or Scoot flights as appropriate. SIA and Scoot’s customer service teams will progressively reach out to affected customers to assist with the re-accommodation or refund, where applicable. SIA will operate 96-weekly flights to and from eight Indian cities, namely Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, and Mumbai, while Scoot will operate 44-weekly flights to and from six Indian cities, namely Amritsar, Chennai, Coimbatore, Thiruvananthapuram, Tiruchirapalli, and Visakhapatnam. For Editorial Inquiries Contact: Editor Matt Driskill at [email protected] For Advertising Inquiries Contact: Head of Sales Kay Rolland at [email protected]