COVID-19: Airbus pushes ‘e-delivery’ process
Platform eliminates need for customer’s staff to be physically present at Airbus Delivery Centre

COVID-19: Airbus pushes ‘e-delivery’ process Airbus said it has developed a new virtual “e-Delivery” process for customers wanting to take possession of their new planes without putting their own staff at risk. The company said the new process has already started and will help ensure the company can continue to deliver aircraft “while integrating the required health and safety requirements during the ongoing COVID-19 pandemic”. The first customer to adopt the remote end-to-end process is Pegasus Airlines, which recently received three new “e-delivered” A320neo family aircraft. The new approach is made up of three main stages: Technical Acceptance Completion (TAC) tasks delegated to Airbus (or to a local third party appointed by the airline); Electronic Transfer-of-Title (electronic ToT); Ferry-flight and subsequent reception of the aircraft at the customer’s base. For the TAC, which is a prerequisite for ToT, the airline can delegate Airbus to perform on its behalf all the necessary actions. These include the ground-check, the acceptance test flight, acceptance manuals and procedures, as well as minor cosmetic rework if needed. Then for the ToT completion, Airbus’ and customers’ teams can use a collaborative platform called “e-SalesContracts”. This brings them all together – wherever they happen to be – into one real-time virtual environment where they can optimise and simplify all the contractual transactions, from the paperless drafting and commercially negotiating the delivery documents up to the remote ToT digital signature. “This platform thus obviates the need for any of the customer’s own staff to be physically present at the Airbus Delivery Centre,” Airbus said. “After the TAC and ToT formalities are complete, the subsequent ferry-flight is also performed in a manner where the customer’s own flight crew or an appointed third party can pick-up the sanitised aircraft and fly it from the delivery centre to the airline’s home base. Airbus is hoping this new way of doing business will “become the blueprint for Airbus and its customers going forward”. Download the latest issue of Asian Aviation here.
Previous article
Aviation News in Brief 23 April 2020Matt Driskill is the Editor of Asian Aviation. He has been an Asia-based journalist and content producer since 1990 for outlets including Reuters and the International Herald Tribune/New York Times and is a former president of the Foreign Correspondents Club of Hong Kong. He appears on international broadcast outlets like Al Jazeera, CNA and the BBC and has taught journalism at Hong Kong University and American University of Paris. In 2022 Driskill received the “Outstanding Achievement Award” from the Aerospace Media Awards Asia organisation for his editorials and in 2024 received a “Special Recognition for Editorial Perspectives” award from the same organisation. Driskill has received awards from the Associated Press for Investigative Reporting and Business Writing and in 1989 was named the John J. McCloy Fellow by the Graduate School of Journalism at Columbia University in New York where he earned his Master's Degree.
马特·德里斯基尔(Matt Driskill)是《亚洲航空》(Asian Aviation)的主编。他自1990年起,担任驻亚洲的记者和内容制作人,曾为路透社、国际先驱论坛报/纽约时报等媒体工作,并曾任香港外国记者协会会长。他也曾多次在半岛电视台、新加坡广播公司(CNA)和BBC等国际媒体担任嘉宾,并在香港大学和巴黎美国大学教授新闻学。2022年,德里斯基尔因其评论获得了航空媒体奖(Aerospace Media Awards Asia)颁发的“杰出成就奖”,2024年又因其编辑观点获得同一组织颁发的“特别表彰”。他曾获得美联社的调查报道和商务写作奖,并于1989年被纽约哥伦比亚大学研究生新闻学院授予约翰·J·麦克劳伊学者(John J. McCloy Fellow)称号,获得硕士学位。
