China Airlines adds Google Find Hub for bags

Taiwan-based China Airlines announced passengers can now use Google Find Hub’s luggage locating feature as part of the airline’s continued push to expand digital innovation services. The carrier will become the first airline in Taiwan to introduce it and provide travelers with more comprehensive luggage finding options. China Airlines now supports both Apple AirTag and Google’s Find Hub luggage-finding capabilities. China Airlines already offers Apple AirTag support. The introduction of Find Hub, in partnership with Google, expands the scope of the luggage finding feature to include users of Android devices as well. As long as travellers place a Find Hub compatible, smart anti-loss device in their checked luggage, its position can be located at airport check-in, during transfers, and at the destination. The Find Hub network leverages a global community of over a billion Android devices worldwide to help locate lost luggage. Travelers can even use the Find Hub app to generate a secure, private link for sharing their luggage details to help the airline find their luggage for faster recovery. As one of Find Hub’s first global airline partners, China Airlines is offering a smart digital travel experience that integrates the “share item location” feature with the existing luggage tracking service for enhanced privacy and security. For travelers, this means more up to date luggage locating information during their journey and the ability to share item locations with the airline when necessary. Smart protection is equipped with built-in safeguards to protect traveler privacy. Once the luggage is recovered, the link shared by the traveller automatically deactivates and will expire after seven days. China Airlines has long invested in digital services that take to heart its mission of catering to travelers’ needs. The AI Customer Service Agent, China Airlines App, Dynasty Sky Reading App, iFoundU and other functions are combined with cutting-edge digital technologies to create a smarter, more accessible, and more comfortable travel experience. For Editorial Inquiries Contact: Editor Matt Driskill at [email protected] For Advertising Inquiries Contact: Head of Sales Sally Passey at [email protected]