Plaza Premium Group, in a joint venture with Qingdao International Airport Group and Capital Airport VIP Service Management, has introduced its first land-to-air premium airport experience that features exclusive, integrated services and facilities, including four Plaza Premium Lounges, one Aerotel and a suite of VIP services including private meeting rooms, meet-and-greet, curb-to-apron escort services and fast track immigration clearance in China’s newest airport Qingdao Jiaodong International Airport (TAO).
The unique land-to-air premium experience is offered in two areas: a three-storey VIP Building located at the Arrival area and three Plaza Premium Lounge outlets at the Departure area. Covering a total 6,500 square metres of the airport space, the multi-complex VIP Building offers end-to-end airport hospitality services from dining, lounging, meet-and-greet to personalised concierge and accommodation. The joint venture is missioned to bring world-class airport hospitality to China’s new major aviation hub which spans 478,000 square metres and is equipped to host over 35 million travellers annually.
“Thank you for the trust honoured by the Qingdao International Airport Group and Capital Airport VIP Service Management to work with us on this unique partnership to design, build and operate 360-degree land-to-air VIP experiences,” said Song Hoi-See, founder and CEO of Plaza Premium Group. “The Qingdao project showcases how Plaza Premium Group’s offering has evolved beyond lounge and traditional airport services, towards an end-to-end airport hospitality experience to serve the evolving needs of travellers in today’s new travel landscape. This project that we have spearheaded demonstrates that diversification in the industry is necessary and we look forward to offering this holistic support service to more airports globally in the future. Furthermore, Qingdao marks the Group’s first presence in the Eastern China region – we are thrilled to expand our presence in mainland China, a market that we value and are dedicated to meeting the needs of.”
Land-to-Air Experience:
- Level 1: Houses 11 VIP rooms that offer designated spaces for corporations to provide private and premium airport services to affluent travellers. Services include private check-in, concierge, dining, lounge, and a special fast track or curb-to-apron service for those departing at the Domestic terminal.
- Level 2: Award-winning services by Plaza Premium Lounge. The 2,673-square-foot lounge includes three private dining areas, three tea rooms, an Aerobar, massage service, concierge, VIP meeting rooms, individual work stations and a souvenir shop.
- Level 3: Aerotel Qingdao is located on the third floor of the VIP Building and within a five-minute walk to the nearest security checkpoint. Designed to promise a “Good Sleep at The Airport” with travellers’ needs and convenience in mind, the Aerotel houses 54 comfortable rooms across three suite types, crafted with quality bedding, pillow options, soothing lighting, powerful showers, high-speed Wi-Fi and in-room IPTV. On the first and second floors of the building, guests can take advantage of the extensive leisure facilities inside the VIP Building’s Plaza Premium Lounge, as well dine in the restaurant serving various locally inspired and international food options.
At the new airport, travellers are able to enjoy three pay-per-use Plaza Premium Lounges located on the airside third floor of Terminal 1, situated near the boarding gates, as well as on the East and West sides of the Central Landscape Area respectively. Varying based on the specific lounge, the Lounges offer fast track services, food and beverage options, showers, private resting areas, massage and beauty services, and VIP meet and greet.
The unique land-to-air experience commenced on the opening of Qingdao Jiaodong International Airport on 12 August 2021. All services are available for reservation on Plaza Premium Lounge official website and Aerotel official website or via partnered distribution channels and corporations. Since 2019, Plaza Premium Group has opened Aerotel at Beijing Daxing International Airport, and recently opened the first high-speed railway lounges at Changsha, Guangzhou and Shenzhen.
Plaza Premium Group extends Brazil deal
Plaza Premium Group also announced the expansion of its award winning hospitality in Latin America. The opening of Plaza Premium Lounge in mid-September at Brazil São Paulo/Guarulhos International Airport (GRU) fortifies the group’s springboard for further expansion on the continent. The Plaza Premium Lounge at Brazil São Paulo/Guarulhos International Airport (GRU) is the group’s second in South America after the debut of Plaza Premium Lounge in Rio de Janeiro International Airport in 2016, and sights are set on further locations in the near future.
“The opening of Plaza Premium Lounge at GRU reinforces our commitment to Latin America,” said Jonathan Song, global business development director of Plaza Premium Group. “Rio de Janeiro provided us with a springboard into this significant and important market 5 years ago, the region offers exciting opportunities for Plaza Premium Group. Together with our strategic partners and our proven track record for developing and managing airport hospitality services around the world, we are actively identifying new opportunities on the continent to further expand our footprint in the region. We look forward very much to delivering our signature airport hospitality to millions of travellers in, out and around Latin America who can now enjoy a worry-free, totally seamless, and comfortable airport experiences in Brazil São Paulo as well as Rio de Janiero.”