Korean Air has been awarded Best Airline Cuisine in Global Traveler’s 2023 Tested Reader Survey awards. In addition, Korean Air took Global Traveler’s top honours for its business class seat design and its loyalty program for best frequent-flyer award redemption.
The airline also placed second for Best Airline for International First Class and Best First-Class Seat Design; third for Best Airline for Flight Attendants and Best Airport Staff/Gate Agents; and fifth for Best Airline for Onboard Service, Best Airline for Flight Attendant Uniforms; Best Airline Cabin Cleanliness, Best Frequent-Flyer Elite-Level Program, Best Corporate Program for Business Travelers, Best Airline in North Asia and Best Trans-Pacific Airline.
Global Traveler is a monthly luxury travel magazine based in the U.S. Every year, the magazine conducts a survey in which its online and offline subscribers vote for the best companies in various travel-related categories.
Korean Air’s recognition in the awards can be attributed to the airline’s continued investment and focus on service enhancements. Early this year, the airline introduced Korean-style vegan menu options based on traditional Korean temple cuisine. It also has a diverse selection of pre-order meals including vegetarian, glucose-free and children’s.
The airline has also revamped its wine program with the guidance of a renowned international sommelier Marc Almert, and has introduced more than 50 new wines to its extensive collection. In addition, the carrier has upgraded its in-flight entertainment system with an expansive library of video and audio selections.
The airline’s staggered Business Class seat is known for providing an easily-accessed private suite-like environment that’s roomy and comfortable.
Korean Air continues to be recognized worldwide for its efforts to enhance customer service. This year, the airline was also awarded a Skytrax 5-star airline rating for the second consecutive time, an APEX 5-star global airline rating for the seventh consecutive year, and named Best Business and First Class Airline in the USA Today 10Best Readers’ Choice Awards.