Korean Air named best airline for onboard service

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Avalon 25Korean Air’s onboard service recently secured top honours in Global Traveler’s 2024 GT Tested Reader Survey awards. The airline won the Best Airline Onboard Service award, while its loyalty program, SKYPASS, was recognised for Best Frequent-Flyer Award Redemption. The airline also ranked highly in several other Global Traveler categories: second place for Best First-Class Seat Design and third place for Best Airline Cuisine, Best Business-Class Seat Design, Best Flight Attendants and Best Airport Staff/Gate Agents.

Global Traveler, a premier monthly luxury travel magazine based in the U.S., conducts an annual survey inviting its diverse audience of online and print subscribers to vote for the industry’s best across a wide range of travel-related categories. This year’s recognition builds on an impressive streak. In 2023, Korean Air won Best Airline Cuisine and Best Business-Class Seat Design in the Global Traveler awards, highlighting its sustained excellence in multiple areas over the past two years. Korean Air’s unwavering commitment to passenger experience is evident in its carefully curated onboard experience:

  • Exceptional hospitality: Attentive and thoughtful flight attendants known for their professional service.
  • Gourmet dining: Long-haul flights feature two hearty meals, a variety of snacks, and innovative options like Korean-style vegan dishes inspired by traditional temple cuisine.
  • Extensive inflight entertainment: A wide selection of movies, TV shows, and music catering to diverse tastes.

To accommodate passenger preferences, the airline also offers diverse pre-order meal selections like vegetarian, gluten-free and child-friendly dishes.

“I had the pleasure of experiencing Korean Air’s business-class service for myself in 2024 and it’s clear why our readers voted for the airline; I can attest to the quality of the onboard service and this is a well-deserved accolade,” said Francis X. Gallagher, publisher & CEO, Global Traveler. “Congratulations and we look forward to celebrating Korean Air this year and in the future.”

Beyond Global Traveler accolades, Korean Air also earned several prestigious awards in 2024 such as the APEX 5-star global airline rating for the eighth consecutive year; Best Business and First Class airline in the 2024 USA Today 10Best Readers’ Choice Awards for the second consecutive year; and Best Airline Onboard Menu for its First-Class cabin in Global Traveler’s 2024 Leisure Lifestyle Awards.

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