Hong Kong lounge service provider Plaza Premium has announced it is partnering with Virgin Atlantic Clubhouse at New York’s JFK airport to continue offer its renowned hospitality. Virgin Atlantic will also work with Plaza Premium for Clubhouses in Boston, San Francisco, Washington and Johannesburg once they reopen as COVID-19 travel restrictions around the world start to relax. This unique partnership sees two global travel brands offering the brand’s unique perspectives on airport hospitality, design and service.
Bora Isbulan, chief commercial officer at Plaza Premium Group, said, “Plaza Premium Group is delighted to be collaborating with Virgin Atlantic, one of the world’s most innovative and respected airline brand, in offering seamless services in their Clubhouses. With 22 years of experience in creating exquisite, award-winning airport moments, the PPG team look forward to serving Virgin Atlantic passengers a memorable and deliver each of these signature lounge experiences to life. This unique partnership sees two global travel brands offering the brand’s unique perspectives on airport hospitality, design and service that leaves an imprint with each visit. We are here with aligned mission and goals, joining hands to offer an elevated airport journey in supporting the return of travel. We are looking forward to working with like-minded partners to bring a brand new lounge experience and provide world-class lounge experience in welcoming global travellers. Virgin Atlantic and Plaza Premium Lounge have also agreed on the co-development of lounges in other key hubs within the airline’s network. Details will be announced at due course.”
Corneel Koster, Virgin Atlantic’s chief customer and operating officer, said “We’re delighted to welcome customers back to our Clubhouse at New York JFK offering the signature Virgin Atlantic experience we know they have missed over the past 18 months. With the friendly faces of our Clubhouse team, enhanced health and safety measures at every touchpoint and our innovative food and beverage offering, we will ensure our customers fly safe and fly well. We look forward to expanding our partnership with Plaza Premium Group to our Clubhouses in North America and South Africa. Our shared values of top-notch hospitality, the most hospitable teams in the industry, a pioneering mindset and dedication to innovation will ensure our customers enjoy every moment of their journey as travel restrictions begin to relax and demand for global travel returns fast.”
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