GEODIS has established in Bangalore its sixth strategic control tower for its Supply Chain Optimisation Line of Business that specialises in supply chain management and advisory. The Bangalore Centre of Excellence (CoE) will provide customers with end-to-end visibility, performance monitoring and continuous improvement to supply chain processes on a 365/7/24 multilingual basis.
The new facility operates with 60 supply chain experts and complements the existing centers in Mexico, USA, France, Serbia and China. Centralising the technology, processes, and people needed to collect supply chain data, GEODIS centres provide customers with the visibility required to inform the necessary ‘live’ decision-making.
In performing the formalities at the opening ceremony, Eric Gerbi, Executive Vice President, for GEODIS Supply Chain Optimisation, said: “GEODIS Centers of Excellence are aimed to help build a culture of excellence in our customers’ supply chain management. We strive to achieve this through managing their business from one place and improve the required overall visibility. Working closely with customers, our teams of experts optimise operational processes. By exerting total control of the supply chain, they improve resiliency as well as accelerate decision-making. These are crucial outcomes, particularly in today’s complex and global supply chain ecosystem.”
Acting as an extension of customers’ supply chain organisation (international and domestic flows, warehousing, last mile delivery, reverse logistics), Bangalore CoE will render services from order management to pick-up and delivery management, exception management, and freight bill audit. GEODIS’ web-based innovative visibility platform forms the backbone of the center of excellence while ensuring end-to-end visibility, performance monitoring and enhancement, continuous improvement and network optimisation.
The new CoE’s location in Bangalore was chosen primarily for the availability of a critical mass of talented supply chain specialists. The investment was also attracted by the fact that India has the world’s fifth largest economy with a high growth rate and the biggest population of graduates.