CAE announced the launch of its Unified Task Board, a new disruption management solution for airline operations control centres (OCC). Azul Brazilian Airlines is the South American launch customer for the new solution which integrates data from multiple OCC systems to streamline critical decision-making and boost operational efficiency during time-critical situations.
Unified Task Board auto-calculates disruption scenarios for common and complex day-of-operations issues in real-time, allowing users to sort, filter and evaluate solution trade-offs and identify the most beneficial resolution pathway through a single, user-friendly dashboard.
“Unified Task Board redefines how airlines manage their operations using the power of the entire CAE Flight Operations Solutions portfolio to shape new, integrated, and unparalleled capabilities for airline OCC teams. In an increasingly fast-paced environment, Unified Task Board responds to the operational complexity and disruptions airlines face today by providing a comprehensive view of alerts, contextual detail, and system-generated recovery scenarios – all in one view,” said Pascal Grenier, Division President, CAE Flight Operations Solutions. “We are thrilled to have our long-term airline partner, Azul, onboard as the launch customer in South America.”
“CAE Unified Task Board promises to be a game changer for our operations. We are looking forward to the potential benefits such as enabling management by exception, which could significantly boost productivity within our airline OCC. Additionally, the automatic resolution of minor disruptions is expected to be a valuable resource for OCC staff to ensure that our operational rules are consistently applied. This innovation, combined with the greatly improved user interface, is poised to elevate our efficiency and reliability to new heights,” said Felipe Starling IT Director of Azul.
Designed from the ground up and in close alignment with airline partners, Unified Task Board combines established technologies with the strength of machine learning and a fresh, simplified user experience, significantly reduces operator workload. Looking ahead to 2025, CAE is set to expand the Unified Task Board, with a semi-automated communication module with a broader range of recovery solutions for ops, crew, and flight alerts. Unified Task Board’s advanced analytics capabilities further refine scenarios and optimise workflows including airline-unique, contextual task prioritisation and management.
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