Boeing CEO heads to Washington for hearings on the 737 MAX and the company’s safety lapses

The chairman of the House Transportation Committee says Boeing should have made recent safety improvements before the MAX began carrying passengers and was involved in two crashes killing 346 people.

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Boeing CEO Dennis Muilenburg will have to explain why Boeing faltered in its design of the 737 MAX.
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Boeing’s president and CEO Dennis Muilenburg will testify on 29 October before the US  Senate Committee on Commerce, Science and Transportation regarding aviation safety and the 737 MAX airplane in what is likely to be a contentious session following two MAX crashes that killed 346 people and pointed out shortfalls in the company’s design and certification process. He will be joined by Boeing Commercial Airplanes vice president and Chief Engineer John Hamilton. Muilenburg and Hamilton will also appear Wednesday, October 30, before the U.S. House Committee on Transportation and Infrastructure to discuss the design and development of the 737 MAX.

In prepared remarks released Monday in the US, Muilenburg expressed his deepest sympathies to the families and loved ones of those who were lost in the Lion Air Flight 610 and Ethiopian Airlines Flight 302 accidents. “As we observe today the solemn anniversary of the loss of Lion Air Flight 610, we carry the memory of these accidents, and the lives lost, with us every day. They will never be forgotten, and those memories drive us every day to make our airplanes and our industry safer,” Muilenburg said.

The grounding of the 737 MAX following two crashes that killed 346 people has cost Boeing billions of dollars and will likely cost it billions more before the plane takes to the air again, if it does.

Listen to Boeing’s latest earnings call at the link below in which the company discusses financial results and how the MAX disaster is affecting cash flow.

Boeing has made robust improvements to the 737 MAX flight control software. “We have brought the very best of Boeing to this effort,” said Muilenburg. “We’ve dedicated all resources necessary to ensure that the improvements to the 737 MAX are comprehensive and thoroughly tested. When the 737 MAX returns to service, it will be one of the safest airplanes ever to fly.”

Indonesian officials holding a press conference on the crash of Lion Air flight 610 that killed more than 180 people.

The Manoeuvring Characteristics Augmentation System (MCAS) flight control software function has been updated to provide additional layers of protection, including:

  • MCAS now compares information from both angle of attack sensors before activating and will only respond if data from both sensors agree;
  • MCAS will only activate a single time; and
  • MCAS will never provide more input than the pilot can counteract using the control column alone.

These changes will prevent the flight control conditions that occurred on the Lion Air 610 and Ethiopian Airlines 302 flights from ever happening again. Boeing has dedicated more than 100,000 engineering and test hours on the development of these improvements, flown more than 814 test flights with the updated software and conducted numerous simulator sessions with 545 participants from 99 customers and 41 global regulators.

“We have learned and are still learning from these accidents. We know we made mistakes and got some things wrong,” continued Muilenburg.

In his testimony, Muilenburg outlined key actions Boeing is taking to improve as a company, including:

  • Establishing a permanent Aerospace Safety Committee of the company’s Board of Directors;
  • Creating a new Product and Services Safety organization that will review all aspects of product safety and provide streamlined reporting and elevation of safety concerns;
  • Strengthening the company’s Engineering organization, with all engineers reporting up through Boeing’s chief engineer;
  • Investing in advanced research and development in new safety technologies; and
  • Exploring ways to strengthen safety not just for Boeing products and services, but the aviation industry as a whole.

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