Beijing Capital International Airport (BCIA) has installed biometric equipment developed by SITA. BCIA has automated the entire passenger journey using SITA technology – from check-in and bag drop through to immigration, security, and finally boarding. Passengers only need to enrol once during check-in and then facial recognition will take over. The SITA Smart Path solution is the largest rollout of its kind, eliminating the need for physical touchpoints and minimising the risk of COVID-19 infection for passengers. The deployment included the implementation of over 600 biometric checkpoints through the airport including 250 lanes of automatic gates, 80 kiosks, and 30 self-bag drop stations which will process passengers from international flights.
The biometric technology is currently activated across multiple checkpoints at BCIA including manual check-in, self-service check-in, bag drop, restricted access, security, and boarding. From an airport efficiency view, the solutions have improved capacity and created a low-touch (paperless) environment for all while allowing staff to focus on passengers who need help with their travel. BCIA is the largest airport in China, with passenger volume exceeding 100 million between 2018 and 2020. It is positioned as the international hub airport in the overall design of the Jing-Jin-Ji airports group. To date, it serves 31 domestic airlines and 62 foreign airlines, with 133 international routes, and 161 domestic routes.