Asian Aviation Editor Matt Driskill is In Conversation with Jonathan Song, head of Global Business Development for the Hong Kong-based Plaza Premium Group about airport lounges, airlines and COVID-19.
Spearheading the business development division, Song is responsible for leading the feasibility studies and market analysis on potential global airport hospitality business opportunities for Plaza Premium Group, driving the process of tender submission, contract negotiation, and managing business partner relationships. As the pioneer and world leader of airport hospitality services, Plaza Premium Group manages airport lounge brands Plaza Premium Lounge and Plaza Premium First, airport terminal hotels Aerotel and Refreshhh by Aerotel, airport meet-and-greet services ALLWAYS, and a portfolio of Airport Dining concepts. In addition to its own brands, the group also conceptualises, designs, builds, manages and operates airport lounges for leading airlines, alliances and financial institutions including but not limited to American Express, Star Alliance, SkyTeam, Cathay Pacific, Singapore Airlines, Lufthansa, China Eastern Airlines and China Southern Airlines. Headquartered in Hong Kong, the global footprint of Plaza Premium Group reaches more than 170 locations across 46 international airports in 23 countries and regions, serving 16 million travellers every year.